Last Updated: October, 2025

We’re so grateful for your support of TheShift4U — a space designed to support personal growth, consistency, and internal change. Due to the nature of our digital offerings and the values we stand behind, please read our return and refund policies carefully before purchasing.

Due to the immediate access and consumable nature of our digital content, all sales are final for the following items:

• The Shift Kit Challenges
   
• Printable/Downloadable Posters
   
• Shift Coach GPT Access
   
• Digital Subscriptions (including but not limited to community access, future app features, etc.)
   

Once accessed or downloaded, these products are non-refundable and non-transferable.

We believe in transparency, and we stand by the value these tools offer when used with intention. If you have any technical issues, please contact us at support@theshift4u.com and we’ll do our best to assist.

As we expand into tangible goods (including books, clothing, mugs, and other lifestyle items), we offer the following return and replacement options:

You may request a return within 15 days of delivery, under the following conditions:

• Item is unused and in original packaging
   
• A valid receipt or proof of purchase is provided
   
• Shipping costs are non-refundable (unless the item was defective)
   

Returns should be mailed to the address provided by our support team after your request is approved.

If your item arrives damaged or defective, we offer a 30-day replacement window. To qualify:

• Contact us within 30 days of receiving your item
   
• Include photos of the damage and your receipt
   
• Item must be in original packaging
   

We reserve the right to approve or deny replacements on a case-by-case basis.

Have a question about a product or order? We’re here to help.

📧 Email us at support@theshift4u.com
Response time: 1–2 business days

TheShift4U is about learning to trust your choices and commit to small, meaningful actions. Our no-refund policy is not to limit you, but to support a mindset of follow-through. We want you to lean in, not pull out. You’ve got this.